Shipping Policy

At Micriva, we are committed to providing our customers with a smooth and reliable shopping experience. Please review our shipping policy below before placing your order.

Order Processing Time

Orders are typically processed within 1–3 business days, excluding weekends and holidays. During peak seasons, holidays, or promotional periods, processing times may be slightly longer.

Please note that order processing time is separate from shipping transit time.

Shipping Area

We currently ship only to the contiguous United States, which includes the 48 mainland states.

At this time, we do not ship to the following locations:

  • Alaska

  • Hawaii

  • Guam

  • Marshall Islands

  • Northern Mariana Islands

  • Puerto Rico

  • U.S. Virgin Islands

  • Other U.S. territories or remote areas not supported by our carriers

If we are unable to ship to your location, our customer service team will contact you.

Shipping Methods and Delivery Times

We work with trusted carriers, including DHL, FedEx, UPS, and USPS, to help ensure reliable delivery.

Estimated delivery time after shipment:

Express Shipping: 3–5 business days

Delivery times are estimates only and are not guaranteed. Delays may occur due to customs clearance, carrier issues, severe weather, holidays, natural disasters, or other circumstances beyond our control.

The specific carrier for your order will be selected based on the shipping destination and available service options.

Shipping Rates

We offer shipping within the eligible U.S. shipping area based on the order value:

  • Orders of $34.99 or more: Free standard shipping

  • Orders under $34.99: $4.99 shipping fee

The final shipping cost, if applicable, will be displayed at checkout before you complete your purchase.

Please note that shipping fees do not include any customs duties, import taxes, brokerage fees, or other charges that may be collected separately by customs authorities or the carrier.

Sales Tax

For orders shipped within the United States, applicable sales tax may be added based on your shipping destination. Sales tax rates are determined by state and local tax authorities and may vary by location.

The total sales tax, if applicable, will be calculated and displayed at checkout before you complete your purchase.

If you are eligible for sales tax exemption, please email your valid tax exemption certificate or verification form to support@micriva.com before placing your order.

Please include your full name, email address, and phone number when submitting your documents so we can process your request efficiently.

Tracking Your Order

Once your order has shipped, you will receive a tracking number by email. You may use this tracking number to monitor the delivery status on the carrier’s website.

Undeliverable Packages

If a package is returned to us as undeliverable due to an incorrect address, failed delivery attempt, unpaid duties or taxes, or other delivery issues, we will contact you to arrange reshipment if possible.

Additional shipping charges, customs charges, or handling fees may apply for reshipment.

Order Cancellations and Changes

If you need to cancel or modify your order, please contact us as soon as possible at support@micriva.com.

We will do our best to accommodate your request. However, once an order has been processed or shipped, we cannot guarantee that changes or cancellations can be made.

Contact Us

If you have any questions or concerns regarding our shipping policy, please contact our customer service team at:

support@micriva.com