Return & Refunds

RETURNS If you are not totally satisfied with your Micriva product(s), please send an email to support@micriva.com within 30 days of receiving your order and let us know why you'd like to return the product(s). If approved, we will provide mailing instructions. Simply return the unused portion and we will be happy to refund you the full amount of your purchase, minus shipping fees. You will be responsible for paying for your own shipping costs when returning your item.
Please Note: Only items purchased on support@micriva.com will be accepted for return. If you purchased your Peace Out product at one of our authorized retailers, please contact them directly for assistance.

MISSING OR DAMAGED PACKAGES If your package was damaged during shipment, please notify us immediately at support@micriva.com with photos of the packaging, the LOT # from the bottom of the box, and a description of the damage. Peace Out will review your email and replace all reasonable claims.
If your package is missing, please have a thorough look around your property to see if it was tucked away out of sight and check-in with anyone who might have already picked up the package for you. If you are still unable to locate your package, please contact USPS. If you added Route Shipping Protection to your order, please contact us at support@micriva.com for instructions on how to file a claim.

REFUNDS Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, your refund will be processed and a credit will automatically be applied to your credit card or original method of payment within 5-10 business days.

LATE OR MISSING REFUNDS If you haven’t received a refund yet, first check your bank account or credit card statement. It may take some time before your refund is officially posted. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund, please contact us at support@micriva.com 


From Drug Delivery to Precision Skincare

MICRIVA’s technology journey began not with skincare, but with drug delivery research in the biopharmaceutical field.In biopharmaceutical R&D, how to deliver active ingredients more stably and precisely to their intended site of action is a longstanding technical challenge.Driven by this challenge, we have continued to advance our research and gradually developed a technology platform centered on microstructure-based delivery.Through accumulated expertise in microstructure design, material compatibility, ingredient loading, and stability, we have built core capabilities spanning technology development to product application.Building on this technological foundation, MICRIVA began bringing micro-technology developed from biopharmaceutical research into everyday skincare.Our Microdart Blemish Patch is the first product application of this technology platform in skincare.Looking ahead, MICRIVA will continue to build on its Microdart technology platform and explore its application across a broader range of precision skincare needs.

Bringing Microdart technology from research into everyday life, and making precision delivery a skincare experience consumers can truly perceive.